Concentrix (A Coruña, Spain): 1 tracked 2026 layoff event(s), 149 workers counted, highest AI score 59.
AI score 59 (80% interval 52–64) · evidence grade B · Spain · Customer Support / BPO
Stated reason: Dismissals at a Microsoft support site as the client shifts to self-service and AI; unions blame AI-driven volume cuts.
Why 59: Credible reporting or company data shows AI/automation absorbing the work · Drivers: AI attribution +3.1, industry AI exposure +0.3, role AI exposure +0.2
Signals: attribution 0.65, primary 0.0, exec 0.0, role exposure 0.905, industry exposure 0.502, AI investment 0.0, contrary 0.0 · named roles: Customer Service Representatives
Headcount basis: announced
Company AI financials (AI spending, revenue, earnings-call AI mentions) are coming soon to this page.
